Here you will find all the information about our policies.
Privacy Policy
Refund Policy
Shipping Policy
At Lifecto , we are committed to ensuring the privacy and security of your personal information. This policy details how we collect, use, and protect your data when you visit our website.
1. Information We Collect
We gather the following types of information to enhance your experience:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details.
- Usage Information: Data about your interactions with our website, such as the pages you visit, the duration of your stay, and the products you view.
2. How We Use Your Information
The information we collect is utilized for the following purposes:
- To process your orders and provide the services you request.
- To improve and personalize your browsing experience on our website.
- To communicate updates about your orders, respond to inquiries, and resolve issues.
- To send you exclusive offers, promotions, and information about new products.
3. Protecting Your Information
We take the protection of your personal data seriously. We implement advanced security measures to safeguard your information from unauthorized access, misuse, and unlawful disclosure.
4. Sharing Your Information
We may share your information with trusted third parties in the following circumstances:
- Payment Processors: To securely handle your payment transactions.
- Shipping and Delivery Partners: To ensure accurate and timely delivery of your orders.
- Legal Authorities: If required to comply with legal obligations, or to protect our rights and interests.
5. Policy Updates
We may update this Privacy Policy occasionally. In the event of significant changes, we will notify you via email or through a notice on our website, ensuring that you are always aware of how your data is being handled.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to us using the contact information below or visit our Contact Us page for further assistance.
At Lifecto, we are committed to providing an exceptional shopping experience. If you’re not satisfied with your purchase, you can request a refund or return under the following conditions:
1. Refund Request Period
All refund requests must be made within 7 days from the date you receive the product at your location.
Unfortunately, if you exceed this time frame, we will not be able to offer a refund or exchange.
2. Product Condition
To qualify for a refund, the product must:
- Be unused and in its original condition.
- Include all original tags and packaging.
3. How to Request a Refund
- Contact Us: Reach out to us through the contact information provided at the bottom of this page to notify us of your return request.
- Complete the Return Form: Once your request is approved, we’ll send you a return form that must be completed and included with the product.
- Send the Product: The return form will include all the necessary details about the address to which the product should be shipped.
4. Shipping Costs
- Customers are responsible for covering shipping costs associated with returning the product unless the product is damaged or incorrect.
5. Refund Processing
We will process your refund within 3 business days of receiving the returned product.
Refunds will be issued using the same payment method you used during the purchase.
6. Exceptions
Please note that the following items are non-refundable:
- Perishable items, such as food products.
- Custom or personalized items.
7. Customer Support
If you have any questions or need assistance, don’t hesitate to contact us via the provided communication channels.
At Lifecto, we are committed to providing you with a smooth and hassle-free shopping experience.
Below, you’ll find all the details about our shipping policy
1. Shipping Times
Orders are processed and prepared for shipping within 2 to 3 business days. Once shipped, delivery typically takes 3 to 10 business days, . Please note that delivery times may vary slightly depending on your location or unforeseen circumstances.
2. Shipping Costs
- A flat shipping fee of $10 applies to all orders.
- Enjoy free shipping during special promotions or when your order exceeds a certain value (check our offers for details).
- Shipping fees are calculated automatically at checkout based on your delivery location.
3. Order Tracking
Once your order has been shipped, you will receive an email with detailed tracking information. This allows you to monitor the progress of your shipment in real time.
4. Shipping Address
Please double-check your shipping address during checkout to ensure it is accurate. Unfortunately, we cannot take responsibility for shipments sent to incorrect or incomplete addresses.
5. Shipping Issues
If you experience any issues with your shipment, such as:
- Not receiving your order, or
- Receiving a damaged or incorrect product,
Please don’t hesitate to reach out to us through our Contact Us page or via the provided customer support channels. We’re here to help and ensure your satisfaction.
We value your trust and look forward to delivering your orders efficiently. Thank you for choosing Lifecto !
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